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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Review Now: Maintenance and Service Logistics Roadmaps - 26BThe full listing of Roadmaps can be found here. -
List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c…
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Item List of values showing null in all Maintenance Redwood PageSummary: We have enabled redwood page for Maintenance. We can able to create Asset and able to select the Asset item until sometime. When we try to create new asset we c…
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Maintenance Resource Still Visible After TerminationIs Terminating an Employee tied directly to end dating the available Resource within Maintenance? We've terminated Employee, yet they still remain available to be assign… -
How to make Attachments mandatory for work order completion at any operation levelSummary: How to make Attachments mandatory for work order completion at any operation level Content (please ensure you mask any confidential information): Version (inclu…
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Maintenance Work Definition based on Item StructureClient is in an Asset refurbishment Industry. As a part of their process , they maintain item or BOM structures. They would like to build maintenance work definitions ba…
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How to disable notifications for an userUse receives notifications for supplier operation exceptions or non conformity notifications. Is there way to block the same for few users?
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Staff Number in work order operationSummary: Resource Instance (identifier) not visible in work order operation level Content (please ensure you mask any confidential information): We have requirement to v…
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Work Requirement DFFSummary: We have requirement of capturing additional fields in work requirement level. Unable to find any dff at maintenance program or work requirement level. Is there …
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disable the Material Transaction and Resource Transaction options from the My Maintenance Work pageOur requirement is to hide or disable the Material Transaction and Resource Transaction options from the “My Maintenance Work” page for specific users. To achieve this, …
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Knowledge Doc: AI Agent: Diagnostic Workflow AssistantSummary: Agent name: Diagnostic Workflow Assistant. Purpose: Automates diagnostics for a work order, generates repair suggestions, updates the work order, and optionally… -
Why were standard operation resources duplicated on the Work Definition Redwood page?Summary: Standard operation resources were duplicated on the Work Definition Redwood page. Any insight into this behavior? Work Center Standard Definition Work Definitio… -
Redwood Maintenance Programs - Work Requirements UI not loadingSummary: We have enabled the new 26A Maintenance Program Redwood feature opt-in. Run the indexes. Relog-in, Refresh pages. Windows In-Private. and still the Maintenance …
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Work Definition DescriptionSummary: Dear Experts, The Work Definition Description field has reached the maximum character limit, even though the user has only entered around 80 or 104 characters. …
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Maintenance Work Order Project field was customized to be required but it is not workingSummary: We have customized the Project field in the maintenance work order creation to be required through a page customization, but when the user goes to create a main…
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Looking for info on 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims'Summary: Hi all, As the summary says, I have been reviewing 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims' which was released in 25B. The re…
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Unable to create maintenance work order on an assetSummary: While trying to create a work order on an asset which is item based and serial tracked, unable to query it in the WO creation asset search. Content (please ensu… -
Unable to transfer One Item to another for Non-asset trackable items using maintenance module.Summary: We want to transfer a non-asset trackable item to another item using the Maintenance module. The transfer functionality within the Maintenance module is current…
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While creating a Technician in OFS what external id should we pass to be a resourceinstance in FusioSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Asset 360 View doesnot show correct subscription countSummary: In Manage Assets page, after search for an asset, clicking the Asset 360 View hyperlink - there would be cards for all many objects. One of them is for Subscrip…
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Maintenance Work Order Field is missing in "Helpdesk Request Page" after 26A upgrade.Summary: Maintenance Work Order Field is missing in "Helpdesk Request Page (Internal Service Request)" after 26A upgrade in oracle fusion cloud. Content (please ensure y…
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On-hand inventory data not getting sync from Maintenance Cloud to Field ServiceSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Meter Based preventive program generated work order even through the reading was zero at asset.Summary: Meter Based program generated work order even through the meter reading was zero at asset and no other reading was entered. In reality, work order should not be… -
My Maintenance Work pageSummary: Dear Experts, This is a big issue where the page of My Maintenance Work hasnt been showing anything for 2 days so that all users can not complete their work ord…
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Enable Asset Number To Barcode Maintenance supervision work OrderSummary: How enable Asset Number to Barcode. Right now only it can be searched for text. I want enable it barcode instead. I beleive this was present in earlier version …
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For few users the "Inspected By" field is not defaulting when we create "Inspection" result.For few users the "Inspected By" field is not defaulting when we create "Inspection" result for Assets in maintenance cloud after 26A upgrade
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History Tab in asset does not capture updates to DFFsSummary: We have DFFs at Installed Base assets. The expectation is that the updates made to these DFFs should be captured in History tabs, just like updates to standard …
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Sync Asset Number Between Maintenance and Fixed Assets with Receipt Serial NumberHi, I have a client requirement to align asset numbers between Maintenance and Fixed Assets. When receiving an asset PO with a serial number, the client wants the asset …
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Is it possible to have hyperlink on ASSET Number in My Maintenance WorkSummary: Hi All, We have a requirement to have hyperlink on Asset Number in a Work Order seen under My Miantennace work UI where user can directly click on Asset hyperli…
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Maintenance Supply Request Stuck In Manage Supply Request ExceptionsSummary: Maintenance Supply Request Stuck in Manage Supply Request Exceptions Content (please ensure you mask any confidential information): Maintenance work orders proc…
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Unable to release the Maintenance Work Order created from Depot RepairProblem Statement Unable to release Maintenance Work Order created from Depot Repair. Evidence Same asset + serial Same org, item, subtype Manual WO releases successfull…
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How do I update the parent asset in Redwood Assets?Summary: In old UI we used to update the parent asset here: In Redwood I can't seem to find where to do this, can someone please direct me?