To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
-
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
-
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Unable to manually update Conversion Date when Conversion Type is Corporate on Sales OrderWe have a business requirement where we are creating Sales Orders with the currency conversion type set to Corporate. However, our business needs to manually adjust or p…
-
Ship-to Site ID is Null in RMCS Contract Lines for Interfaced Sales Orders (Populated in OM)We are facing an issue where the Ship-to Site details are coming up as NULL on RMCS Customer Contracts, even though they are correctly populated at the line level on the…
-
Fusion GOP - how to ignore second level sourcing during transferWe have customer requirement to consider secondary warehouse sourcing when primary warehouse does not have enough supply Eg: Consider following sourcing rule setup, assi…
-
Import Sales Orders in High VolumeSummary Import Sales Orders in High VolumeContent There is a Program 'Import Sales Orders in High Volume' apart from the Import Sales Orders . Is the file template to lo…
-
How to Copy Header EFF Values to Line-Level EFF in Classic and Redwood UIWe need to copy values entered in a header-level Extensible Flexfield (EFF) to the corresponding all the line-level EFF for the same transaction. Could you please advise…
-
credit Case folder is not created when order is revised for Quantity increasedSummary: The credit hold was released for Revision 1, and the order moved to Processing status. However, when Revision 2 was created to increase the quantity, the order …
-
Groovy extension for Order Type Transaction TypeContent import oracle.apps.scm.doo.common.extensions.ValidationException; import oracle.apps.scm.doo.common.extensions.Message; def extensionName = context.getExtensionN…
-
The ESS Update or Close Sales order not closing the order which are partially closedSummary: We have scheduled the ESS 'Update or Close Sales order' however noticed it is not closing the headers which are partially closed. Business has scenario to close…
-
Any method to change the Sales Order Header Status from 'Processing' to 'Open' or 'Partial Closed'Summary Currently, the system sets the Sales Order (SO) Header Status to Processing once the order is submitted, while the Line Status shows Awaiting Shipping. If we wan…
-
GOP and item inventorySummary: Hi Experts, We only have sales order as demand and all the order lines pass through GOP. Still there is a discrepancy in GOP and Inventory data. How to sync GOP…
-
RMA Approval workflow is not working and bypassing on Sales orderSummary: Hello, I have configured the RMA Approval Rules with the following conditions: Return Type Return Reason Business Unit Product Category Order Total Amount Order…
-
How can we default the “Allow Partial Shipments of Lines” field to “No”On the Sales Order page, as per the business process, we do not want the sales order lines to be split when only a partial quantity is available in the warehouse. I have…
-
Redwood Order Header Additional Details screen, Need to set default Context ValueSummary: Redwood Order Header Additional Details screen, At Additional Order Information Header Level eff, Need to select the Content Group, if though we have only one v…
-
Which seeded user can be used or copy roles from to practice order management in FusionSummary: Hello people, To practice Order Management Implementation in Vision, it would help me to know which seeded user can be used or copied roles from for successful …
-
Guidance Required for Mapping Oracle EBS OM to Fusion Config WorkbookSummary: Hello Experts, I am currently working on an Oracle EBS to Oracle Fusion Order Management migration and am preparing the Oracle Fusion Configuration Workbook. Wh…
-
How to have Recurring Charge Line included in Credit Check?Summary: We have to implement credit check for customer in OM, for one time charge and recurring charge both. But Recurring charge is not getting considered in credit ch… -
Zebra printer is not printing label more than 1 copySummary: We are printing label from BI Publisher report, but when we are selecting more than 1 copy, Zebra printer is only printing 1 copy. Appreciate if anyone can give…
-
Sales Order Line EFF to PR Line DFF for B2B OrderSummary: We need to pass the values from sales order line EFF to requisition line DFF. All the setups are done as mentioned in the document found in note. When we hard c…
-
Redwood Release Pause TaskSummary: Hi, Do we have available in Redwood the release pause task? I saw in 26B we will finally have the order line orchestration process. Will it be available there? … -
cannot copy old closed sales orders from Redwood Page which has CTO Item.Summary: We are unable to copy Sales orders which were closed before Redwood was enabled. These Sales orders are having CTO item but we able to copy old sales orders wit…
-
How to add a URL on the Sales Order page in Fusion to open a BI report?Summary: We need to add a clickable URL on the Sales Order creation page in Oracle Fusion Order Management that opens a BI report in a new webpage allowing them to run t…
-
Salesperson Assignment to Customer & OrderSummary Ability to assign sales person to customer and automatically update a new sales orderContent I have a few questions about salesperson behavior in Oracle. 1. Is t…
-
Sales Order with Back to back item stuck at WaitingWe have enabled the item attribute 'Back to Back' to Yes and created a Sales Order (using DOO_OrderFulfillmentGenericProcess) The Sales Order is stuck at Pause step wait…
-
How to ignore reservations for specific item category in the orchestration processSummary: Is there a way to ignore reservation for specific item category / specific item class in the orchestration process. Content (please ensure you mask any confiden…
-
Redwood OM dependent EFF valueset list empty because :{VALUESET} bind isn't passed(works in Classic)Summary: On the Redwood Order Management page (Return Lines), a dependent list on a fulfillment line extensible flexfield segment returns no values. The same setup works…
-
How to do a partial return of Sales Order having CTO Model with Extended Warranty in Oracle Cloud ?Summary: Hi Team, We have create a Sales Order with CTO Model having Extended Warranties with 5 quantities. Our Sales Order is shipped with full quantity (5) and subscri…
-
SO FLine EFF to PR Line - B2B flowI am trying to map SO FLine EFF to PR Line seeded field Note To Buyer. Tried SCO service mapping through expression & algorithm as well, but both didn't work. No error w…
-
Unreferenced RMAs from Order Management creates a Single Credit Memo together?Summary: Unreferenced RMAs of a customer from Order Management when run through Import AutoInvoice program results in creating a Single Credit Memo for all those custome… -
Review Supply availability in GOP is not getting updated correctly with Plan Input collected dataSummary: Hi Experts, We are facing an intermittent issue in GOP Cloud where the Review Supply Availability/RSA table is not reflecting the latest collected supply correc…
-
Can we add the Packing Slip Number field to the new Redwood "My Receipts" page under ProcurementSummary: Can we add the Packing Slip Number field to the new Redwood "My Receipts" page under Procurement for expense receipt creation, as it was available in the Classi…