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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Dropship Sales order - SO UOM and BPA UOM Is differentSummary: Hello - we are using standard supplier dropship flow. Our item is maintained in Dual UOM with primary UOM as EA and Secondary UOM as M2. Since the price is main… -
Pros and Cons of Associating a Plan with GOP Order Promising Option (ATP/CTP Make)Summary: Pros and Cons of Associating a Plan with GOP Order Promising Option Content We are currently configuring Order Promising Options (GOP) in ATP/CTP. At present, a… -
How to Restrict RMA Creation Only for Closed Order Lines in Oracle Fusion Order ManagementSummary: Hello Team, We have a business requirement in Oracle Fusion Cloud Order Management to restrict the creation of Return Material Authorizations (RMAs) only for sa… -
Requirement to return configure item for ATO Product orderSummary: Hi Team As per the process when ATO Order is booked and fulfilled, a configure item get linked in fusion under fulfillment view. Is it not possible to return th… -
Order fulfillment line status update to OIC getting failed with 401 unauthorized errorHi Team, We have a requirement where OIC integration will be invoked whenever SO fulfillment status gets update in Oracle. We created custom orchestration process where … -
Apply a Processing Constraint to prevent line cancellation when item is 'Released to Warehouse'Summary: We have a processing constraint to prevent 'Picked' order lines from being updated or cancelled. However when items are at 'Released to Warehouse' fulfilment st… -
GOP and Supply PlanContent Hello Friends How do I connect GOP and Supply Plan. From Order Management when I look into availability, GOP system should look into Supply Plan (Including Plann… -
How work order for ATO item created if it is not set as back to backSummary: Business wants to create work order for ATO item ( not set as back to back ) from Sales order. Configuration for the Model is done outside of Oracle ( in Infer … -
Could anyone please share the required setups or prerequisites for the IR ISO process in Fusion?I would appreciate your guidance on the required setups and prerequisites for the IR ISO process in Oracle. I am trying to understand the necessary configurations, depen… -
Review Supply Availability is not getting refreshedSummary: Review Supply Availability is not getting refreshed as per the 'User-Defined Fence in Days' in Manage ATP Rules. Few days back Review Supply Availability got re… -
How to manually release event based pausesSummary: We have a base requirement to place a pause on non-shippable items before billing such that non-shippable items wait for all shippable items to ship before bein… -
Sales Order Not Generating Transfer Order if there is no supply available for back-to-back orderSummary: Sales Order Not Generating Transfer Order if there is no supply available for back-to-back order Back-to-Back Sales Order is not creating transfer orders if the… -
Defaulting LE on sales order for a Single BU enterprise structureSummary: hi Gurus, We have a single BU and multiple LE, we need to default LE onsales order that it is shipped from. Is there a way of mapping that through setup or LE d… -
Supply Order Number not getting generated for Back-to Back Transfer FlowSummary: We are testing Back-to-Back Sales Order (Transfer Flow). For the same, we have set up ATP Rules, Global Sourcing rule and local sourcing rule, assigned the Back… -
Unable to view Agent in Guided JourneySummary: When we are configuring Guided Journey and select RAG agent, there are no agent details appearing in drop down. But when we select workflow agent, agent details… -
Backordered Items Defaulting to “Manual Reservation Required” Instead of “Scheduled”Summary: We’re noticing unusual behavior in Oracle Fusion Inventory / Order Management when entering orders for backordered items. Normally, backordered items appear wit… -
OM Extension Sample Code to get UOM Conversion ValueSummary: OM Extension Sample Code to get UOM Conversion Value Content (required): Hi All, I am looking for OM Extension Sample Code to get UOM Conversion Value defined i… -
Can order fulfillment be streamlined via a Central BU ?Summary: We have 5 different Business Units setup in the system currently, which intake sales order independently. Will it be possible to set up order fulfillment throug… -
OM Extension_Groovy Script_Can we check hold is there on original orderI have a sales order 'Order1' With hold "HOLD1" at header Level and submitted for fulfillment. Now i want to update the quantity on SO line, so created a revision for th… -
Review Supply Availability Consumed qty vs. Plan Inputs Supplies and demandHello Oracle experts, I am trying to understand the Review Supply Availability Screen: This particular Item A in Organization X has 1 qty Consumed and -1 as Net on 3/10.… -
How to restrict sales order submissions if a mandatory EFF field is blank?Summary: Sales orders should not be submitted if the mandatory EFF field has not been entered. Now I am able to submit the sales order even though the mandatory field is… -
OAGIS_10.1_CHANGE_PO_COLLAB_MSG_IN_V2Summary: Business wants to use Change Purchase order inbound functionality. Content (please ensure you mask any confidential information): We are not getting API or end … -
Reservation Error When Assume supply is infinitely available is enabledSummary: Hi, I've created an SO for Item 2000151 (qty of 4) with an Available to Reserve of 18. GOP Supply is 18, but the SO line failed. Content (please ensure you mask… -
Enable Ship to Site Name and Site Number field on Redwood sales order pageSummary: Enable Ship to Site Name and Site Number fields on Redwood sales order page Content (please ensure you mask any confidential information): Version (include the … -
Enable Customer Account Name field on Redwood sales order pageSummary: Enable Customer Account Name field on Redwood sales order page Content (please ensure you mask any confidential information): Version (include the version you a… -
GOP Cut off times time zoneSummary: Hi, Cut off times for GOP are defined in the time zone of the inventory organization. Now let's suppose my inventory organization is in UTC+1 = CET time zone. W… -
Cant create multiple Sales Order lines using Visual Builder Excel plug-inHello Oracle Community, I am facing an issue while using the Visual Builder Excel Add-in to create Sales Orders lines . Issue Description:When attempting to create a Sal… -
Customer Site Level DFF on Search Order PageSummary: Customer Site Level DFF Field on Search Order Page in Order Management. Content (please ensure you mask any confidential information): is it feasible to have Cu… -
Manual action required status is not triggering Fulfillment status business eventSummary: Manual action required status is not triggering Fulfillment business event, however all needed status are triggerring the business event like Scheduled, Picked,… -
AI Agent - Security Tab Unable to add a role in Order ManagementSummary: Hi, In AI Agent Studio, after copying an existing template (Return Order AI Agent) - under Order Management - while entering the details of Security tab, i am u…