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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Pros and Cons of Using Order Orchestration for OIC IntegrationHello All, We have a requirement to send shipment lines from Oracle ERP Cloud to an external system using OIC. To accomplish this, we are currently evaluating the option… -
How to increase timespan for the Pause for Reservation orchestration process step in Oracle fusionSummary: We have a requirement to add the "Pause for Reservation" orchestration process for specific customers. The process should have a timespan for 7 days. In current… -
Multiple Transit Time exists for the AddressSummary: Not able to submit order in Oracle-Fusion (Order Management) with the error message: multiple transit time exists for the Address. I check in 'Manage Transit Ti… -
Even we have shippable item and freight in Sales Order we are getting Order date as a invoice dateHi All, Even we have shippable item and freight in Sales Order we are getting Sals Order date as a invoice date, But our expectaion is it should create as Shipment date.… -
Unable to search item while creating Sales order (Redwood page)Summary: Unable to search any items while creating a Sales order (Redwood page). The list of values do not shown any result. Content (please ensure you mask any confiden… -
Where to Register Credit Check Timing in OracleI want to configure credit checks to be performed at the following timing: Order Booking (Order Confirmation) Shipment Confirmation During Shipment Verification Which sc… -
Requirement to create Customer before sales order importSummary: In 25D Release i can see an API customerForSalesOrders to create the Customer before importing the Sales order from a E-commerce software. Is there any Document… -
Have all the project driven supply chain screens transitioned to redwood ?We are unable to transition the Order Management module because not all of the projects driven supply chain screens have transitioned to redwood -
How to Take Item Back in Inventory from an RMA Where Line Type is Selected Wrongly?Hello Everyone, There's a case where a business user wrongly selected the RMA Line Type. In the system, only referenced RMAs are created. Line Type 'Return for Credit an… -
Unable to pass Custom Headers when calling REST API from Order Management ExtensionSummary: To address a business process, we are trying to call the InventoryReservations REST API (POST method) to create reservations (reserve "On Hand" quantity against… -
OM Extension to validate for active hold at header not workingSummary: We have scenario to check whether the sales order got particular hold active at header level based on that call integration. Using the method holdExists as per … -
How to prevent different Bill to address on Header and Line at sales orderUsers are loading sales orders in which the bill-to address on the header and line levels sometimes differ. As a result, the packing slip fails to print, causing an issu… -
Customer Credit limit not considering On-account receipt amount while doing Credit checkSummary: We have created a customer with zero creit limit and then we created an on-account receipt. we have enabled credit check functionality of order management, so n… -
Update "Source Order Number" in a Sales OrderSummary: I need to update the "Source Order Number" in a Sales order that was created by API Content (please ensure you mask any confidential information): Version (incl… -
Approved Sales Agreement as mandatory in creating Sales OrderSummary: Oracle should have a specific checkbox for different transaction types in the "Manage Order Management Transaction Types" or "Define Order Management Transactio… -
CCC-Restrict Inventory Organization specific items in Oracle Order ManagementSummary: CCC-Restrict Inventory Organization specific items in Oracle Order Management. While creating a Sales Order, the user is able to view items from other inventory… -
change a field/action name in order management Redwood page, tried with UI textSummary: I am trying to change the name of the action inside the order management Redwood page from Apply Hold to Cancel Tender and the field from Hold Name to Tender Ca… -
Once we opt in to the Order Management New Redwood Pages, is it possible to disable them laterSummary: I have enabled the Order Management Redwood Page (Order Management New). Could you please confirm if there is an option or provision to disable this ? Content (… -
Cannot release orders on "Hold" due to errorSummary: Getting below error while releasing the hold on a order. Showing Fulfillment application problem Content (please ensure you mask any confidential information): … -
Unable to add Lines in SO via FBDI including Project DetailsSummary: I have successfully added line in a Sales Order via FBDI but Project Details were not Imported, I had included Project Details in FBDI Sheet. Content (please en… -
How to sort results from PVOs in Order Management ExtensionsSummary: We are using PVOs to retrieve data in Order Management Extensions, but we are unable to sort the results. Content (please ensure you mask any confidential infor… -
Restrict Item & Customer in Sales Order Creation based on certain conditionsSummary: Hi All, Customer is into retail business and has lot of Divisions. In order to restrict the Salesperson to choose an Item from a different Division, customer wa… -
Need to restrict Sales Order Type based on SalespersonSummary: Hi, Client wants to restrict the Sales Order Types based on Salesperson and default the order type based on Salesperson if only one type is attached to them. Ea… -
I want to switch the Order Extensible Flexfields(EFF) display for each business unitSummary: Hi, Can we setup EFF Sales Order for each Business Unit? For example 1 person from BU A can access only EFF A and 1 person from BU B can access only EFF B? Than… -
I want the original sales order number to appear on the copied sales orderSummary: Hi, we have a requirement on a customer that have a need to link between copy sales order and original sales order , to keep the rastreability between copy and … -
Need to dispatch items according to payment received from customerSummary: In our scenario, We are receiving advance from customer but not in full amount let's say we have 50% of the total sales order value then we should restrict syst… -
Error: Invalid value: corpSummary: In the Approval Rules: Approve PerformanceGoal: PerformanceGoalApprovalRule screen in the Management Heirarchy section, we can see a field called User Name and … -
Is it possible to generate the EDI 856 (ASN) document format through CMK without using OIC?Summary: Is it possible to generate the EDI 856 (ASN) document format through CMK without using OIC? Content (please ensure you mask any confidential information): Versi… -
Generate the EDI 856 (ASN) document through CMKWe are implementing CMK to generate the EDI 856 (ASN) document when the sales order is shipped. Please share documentation which we can refer for setups. -
OM EFF's doesn't get passed to AR Invoice Line DFF'sSummary: I have followed this document ID FA: SCM: OM: How To: Pass Order Management EFF to Accounts Receivables DFF NON Global Segments - Service Mapping (Doc ID 244674…