To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
-
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
-
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Unbale to see Order fulfillment line details for closed ordersSummary: I am unable to view order line details by putting order number and fulfillment line number. The order line is already closed but we don't close overall order he…
-
Action Code 'Add' Missing in UI for Order Management Initiated SubscriptionsWe are currently working on subscription amendment flows initiated via Order Management. Via REST API: When we use the REST APIs to create a Sales Order, we pass the Act…
-
How the Total weekly supply is calculated in Review Supply AllocationSummary: Hi Team, We would like to know from where is coming the "Total weekly supply" amount, how is calculated? like a drill down transactions. We know that it depends…
-
Unable to update Attributes and Flexfields Without Revising the OrderSummary: Below features has been released by oracle with 26A but the functionality is not working even after enabling the revision preferences Redwood: Update Attributes…
-
How to refresh the order management redwood page. Refresh button is not availableSummary: How to refresh the order management redwood page. Refresh button is not available Content (please ensure you mask any confidential information): Version (includ…
-
How to dynamically derive/default the HCM value into the Header EFF when the sales order is createdSummary: We have a business requirement in Oracle Fusion Order Management where an Order Header EFF/DFF needs to be populated with the Department value derived from the …
-
How to mass cancel multiple sales order lines directlyHi, is it possible to cancel multiple sales order lines directly (in bulk)? if it is possible, please tell me how to. Thank you
-
Custom PDF performa invoice not visible in Redwood UI for line ItemSummary: We have a customer process in classic UI which basically have performa PDF invoice copy attached to line if we have downpayment/prepayment related item on sales…
-
the credit note not created because of mismatch between invoice line price and return line priceSummary: Content (please ensure you mask any confidential information): We have a business scenario in Oracle Fusion Order Management / Receivables where a customer may …
-
How to Hide Fields on Additional Order Details in Redwood Sales orderSummary: How to hide fields on Additional Order Details in Redwood Sales order? Nav: Create Sales Order(New)→ Additional Order Details Content (please ensure you mask an…
-
Pause is not releasing automatically when actual delivery date is updatedSummary: Hi @Shyam Patel we have a requirement that - AR Invoice needs to be created Incase of "Actual Delivery Date" is populating at SO line level. For this we have cu…
-
Issue with Dropship Requisition creationSummary: Error : A value is must for the Price attribute. For master items, you must provide a price when there's no list price defined for the item in Product Informati… -
How to default currency conversion rate type on sales order?Summary: Our client is using USD as functional currency. Some of the customers are from Canada & for them, price lists defined with CAD. Currently, while creating sales …
-
Does the Update or Close Sales Orders ESS process close Internal Sales Orders?Summary: Does the Update or Close Sales Orders ESS process support closing Internal Sales Orders? If yes, are there any specific parameters, profile options, or configur…
-
Blanket Purchase Agreement Redwood does not show Items, Only Classic BPA show list of itemsSummary: ESS Job Run below was done already. Also tried to enable "Search for Master Items Using Multiple Item Attributes When Creating Purchasing Documents." in Procure…
-
Redwood: Sales order header amount is not updated when line is canceledSummary: In Redwood Sales order header amount is not updated when line is canceled. Ex: If a sales order has 2 lines with line 1 as 300 and line 2 as 100 .Total SO heade…
-
OM Business Events are not triggering unless there is a revisionSummary: We have enabled most of the business events but we see an issue, unless there is an revision on an order, business event is not firing to OIC layer. Is this exp… -
Item Quantity column missing in Redwood Sales order lines search pageSummary: The item qty is not visible in the Sales order line Search page in Redwood ,how to get this column here. Content (please ensure you mask any confidential inform…
-
How to release a Pause task in redwood Sales order creation pageSummary: In Redwood iam not seeing any option to release a Pause task at the Orchestration process page after submit, The option is available onlu in Sales order line se…
-
How can I recover an errored order in order management redwood UI.Summary: How can I recover an errored order in order management redwood UI as the recover button is not available that was there in the classic UI. Content (please ensur…
-
Can we convert back to back transfer order to sales order using the TO>SO enrichment ruleSummary: Can we convert back to back transfer order to sales order using the TO>SO enrichment rule? We are able to convert standard sales order to sales order but unable…
-
Intercompany Internal transfer returnsSummary: Customer is using internal transfers with intercompany invoicing enabled using financial orchestration flows. My question is regarding returns of the internal t…
-
How to route Subscription Amendment Orders into the original Revenue Contract"Hi team, Currently, when we create an initial Sales Order for a Subscription, a new Revenue Contract is generated automatically. However, when we later amend that subsc…
-
How to manually Amend Subscription Sales Orders in Oracle Fusion Order Management?We need to understand the capabilities and standard business process steps for amending subscription-linked sales orders manually within the Oracle Fusion Order Manageme…
-
Is there a way to back date a return order in Fusion 26B OM when creating such return order?Summary: Is there a way to back date a return order in Fusion 26B order management when creating such return order? Content (please ensure you mask any confidential info…
-
OM Multi-Currency Orders – Population of Conversion for Accounting Fieldsa { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Hello Oracle OM Team, We have a Business Unit th…
-
Looking for the full list of Index Management Sales Order and Sales Order Line attributes.Summary: Does anyone know the complete list of attributes that need to be added to the Sales Order and Sales Order Line in Index Management? Content (please ensure you m…
-
How to Auto-Release a Pause Task When Invoice Number Becomes AvailableSummary: How to Auto-Release a Pause Task When Invoice Number Becomes Available on the fullfillment line. Content (please ensure you mask any confidential information): …
-
How to fetch the Cost Center in the Charge Account based on the Requester's Department?Summary: We have a requirement to fetch the Cost Center segment of the GL CC using the Requester's Department Name. Can one of you throw some light if you have experienc…
-
Intercompany Process FlowHi Team, @Anuradha - User352 -Oracle @Shyam Patel We have a business scenario where the orders will be taken in BU1 with legal Entity as LE1 and the shipment for the sam…