To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Not able to check stock while creating sales orderSummary: Hi Team, Can anyone please help why i couldn't able to see the stock details even though having stock while selecting the item as attached below Regards, Sruthi
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Not able to check stock while creating sales orderSummary: Hi Team, Can anyone please help why i couldnt able to see the stock details while selecting the item as attached below Regards, Sruthi
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Intercompany Billing for Non-Shippable Service Items in Order ManagementHi Team, We are looking for the best practice to handle intercompany transactions specifically for Service items (non-shippable) within Oracle Cloud Order Management. Sc…
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How to Control Total Order Quantity at First RevisionSummary: How to Control Total Order Quantity at First Revision Content (please ensure you mask any confidential information): HI, We want to control the total order quan…
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Why Cumulative calculation shows in the UI is not recalculating day-by-day correctly (frozen value)Summary: Hello Oracle Community Team, Can you help explaining below is happening? Issue/Problem: Cumulative calculation shows in the UI is not recalculating day-by-day c…
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Order Header status is Showing partially closed even though all lines are closedSummary: Hello, We have identified several sales orders where the Order Header Status is showing as "Partially Closed", even though all order lines are closed. We have a…
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Need Groovy script to avoid duplicate PO number within a Business unitSummary: The requirement is to display a message if there is a duplicate Customer PO number is Entered within a Business unit.It is ok if the same PO exist in different …
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Why GOP doesn't consider Firm Planned Order Supply loaded via FBDI for Sales Order Fulfillment?Summary: I have a Sales Order with a Requested Date: 18-Mar-2026. I loaded a Firm Planned Order (PLO) supply using FBDI with a Planned Supply Date: 24-Mar-2026. However,…
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Why SSD Not Align w/ RSD Scheduled on Later Date but Showed as 0 Delay in Check Availability?Summary: Hello Oracle Team, Can someone explain this behavior of OM-GOP, please? Is the system behavior correct? Question: Why Are SAD/SSD Not Aligned with RAD/RSD and S…
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when i try to create new EFF context am getting this error.Summary: Hi Experts. When i try to create new EFF context and when i hit the save button , getting this error " Script text to compile cannot be null!" Could you please …
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Warningfororders entered with RSD on weekends/holidays or when warehouse is above capacity on a dateSummary: Need a warning pop up if we have entered or if order comes over EDI with a weekend or holiday ship date or if warehouse is above capacity on a specific date. Co…
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Automatically add freight charges to invoicesSummary: When freight charges are entered at Ship Confirm step, then automatically interface those charges to the Sales Order (or invoice, depending on standard availabl…
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Missing Redwood Features in Order ManagementSummary: Unable to see some key features in comparison to Classic UI Content (please ensure you mask any confidential information): We are currently reviewing Redwood UI…
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Pre-transformation does not work in redwoodSummary: Hello everyone. I have a pre-transformation in order management that determines the order type for returns. This works in the classic version, but if I create a… -
Redwood Release Pause TaskSummary: Hi, Do we have available in Redwood the release pause task? I saw in 26B we will finally have the order line orchestration process. Will it be available there? … -
Can't find generated PR number from B2B process on Process RequisitionsHi, I can find generated Purchase requisition number from B2B process, then I copy the Document number PR/TRD/26/02/00077 so I can process it to PO I go to Process Requi…
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Can we change pricing on Refrenced Return order created through REST APISummary: When creating a referenced RMA using Rest API we are not able to change the amount or price. It is taking price from original order. Can we change the price on …
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Service item with duration like 1 year subscription uses service duration as the invoiced quantitySummary: We are currently using an item with sales product type of coverage to link it to a shippable hardware item. This service item has a duration set as fixed of 1 y… -
Is it possible to create a star item and its supply without a sales orderSummary: We have a requirement where we want to create a Work Order for a Star item even before its SO is received. How can we achieve this? Content (please ensure you m… -
Sold To party vs Bill To and Ship To party on sales orderSummary: There are three fields for party on Sales Order header Customer (aka buying party aka sold to) Bill-to Customer Ship-to Customer What is the significance of Cus…
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Can't find High-Volume Global Order Promising Opt-In FeaturesHi, I want to enable Opt-In Features for High-Volume Global Order Promising but I cant find it on Navigation: My Enterprise > Offerings > Supply Chain Planning > Opt-In …
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Salesperson field on OrderHello, We are setting up salesperson in our instance; however we wanted to know more insights of this feature. Like what revenue percentage in salesperson field means wh… -
dropshipsales order line pending at change requestSummary: Users are trying to change shipping method after PO created. The order is on change request hold, and an error message of schedulle: The attribute OrgId is miss…
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I am trying to create sales order with more than 3000 lines via FBDI Approach.Summary: via FBDI approach we are trying to create sales order with more than 3000 lines, but "Import Sales Order" Job is taking too much time. So, is it possible to cre…
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Public APIs vs OIC Approach for fetching data from Oracle || external websiteOur Client has a website on which there is a requirement to display Item data —> Item price —> Accept the Order on the website —> Push the Order to Oracle. For all these…
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how to import split sales order through standard FBDI?Summary:I Want to import a sales order with a quantity 10 ,where 6 as Bill Only and remain with open status,So how to import through a FBDI,As i am a new to this,if anyo…
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Sales Order Redwood Page customization using VBCSSummary: Sales Order Redwood Page customization using VBCS Content (please ensure you mask any confidential information): We are planning to customize Sales Order Redwoo…
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Sales Order Approval additional steps after rejectionSummary: For our customer we have the following sales order approval business scenario: All the sales order are created through integration using a generic integration u…
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Customer Primary Ship to address not defaulted for sales orders at fusion order managementSummary: Unable to default customer primary ship to address not defaulted for sales order.. Content (please ensure you mask any confidential information): Version (inclu… -
OM Extension: multiple Bill to then SO Creation time popup message selects correct Bill To siteSummary: suppose customer site level multiple Bill to Site. Sales order creation time Popup warning message "This customer has multiple bill-to addresses. Please navigat…