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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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In the DOO AR invoice with discount line, Assessable Value should be passed as Unit priceIn the AR invoice (Created through Import Invoice, Source: Distributed Order Orchestration), 2 lines are passed for discounted lines: The 1st line shows Assessable value… -
Coverage items are closing without parent line being shippedWe are attaching the expedite charge to one of the order lines with a quantity of 2. After completing the work order for these 2 units, the expedite charge order line st…
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Is there a way to avoid splitting the bill when making a reservation through GOP?Summary: For example, we have 75 units on hand. In this state, we created a sales order for 100 units. Then, the split was split into 75 items and 25 items. 75 units wer…
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Automatic Reservation in Back 2 Back sales orderHello Team, For some reason the automatic sales order reservation against the items are not happening, it was happening in past without the sourcing rules defined are de…
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How to default AR transaction type on basis of combination of order type and line type from SOSummary: We want to default AR transaction type on basis of combination of order type and line type from sales order. Since pre transformation rules will become obsolete…
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Some of BOR was not created even it seems each configrations are correct.Summary: Hi, I executed the ess job "Create Bills of Resoruces" for creaing BOR. But some of units BOR were not created. It seems each paramaeter like critical component…
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How to prevent ATO Star Configure Item Creation or put on hold when order having ATO Product is bookSummary: Our requirement is to put on hold or prevent creation of ATO Start Configuration item when ATO Order is imported from the source system. Requirement is to keep …
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Order line Split issuesSummary: I have a requirement where customer calls the customer service team to split the order line quantity on the order that was placed originally. The process is not…
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Whether a subscription item should be Asset trackedSummary: Is it required or common practice for subscription items to be asset tracked (Install Base-enabled) ? We are seeking clarification on whether asset tracking is …
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How to enable Sub inventory field in the Order lines in OM Cloud?Summary: We would like to enable a sub inventory field in the OM line level so that users can enter the sub inventory from where the products can be reserved and picked …
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Table with sales orders in errorSummary: Looking for the tables where it is whether a sales order is in error. And what that error is. Content (please ensure you mask any confidential information): I w…
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How to fetch customer Account site Default Shipment DFF value to Shipping method seeded field.Summary: We are creating Default shipping method DFF on Customer site level and we need this field value fetch on shipping method seeded field Can you suggest any OM Ext…
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SCM: Reservation against sales order quantity is incorrectly doneSummary: We really need some clarification on how Fusion is allocating available stock. Below is a real-life scenario for one customer. Let’s assume that we have zero in… -
How to restrict updation of component item scheduled ship and arrival date when we are changing dateSummary: How to restrict updation of component item scheduled ship and arrival date when we are changing date Content (please ensure you mask any confidential informatio…
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OM: Manage Order Search Results to Include Additional Header EFF ColumnsSummary: We have a requirement to Show the Header Additional EFF columns on Manage Order Search Results. Currently we are able to add the EFF fields to Search Area and a…
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Primary ship to site is not defaulting in sales orderHi Team, I have gone through few community post that defaulting primary ship to site in the sales order is the enhancement request. May I know In what basis system is br…
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How can I restrict the "Creation Date" filter in the Search section of the Manage Orders pageHi Team, I want to limit the date range that users can select in the "Creation Date" filter to improve performance and control data visibility. Ideally, the system shoul…
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Cancel dropship sales order lines for orders that are over 90% fulfilled, without triggering emailWe have a requirement to cancel existing dropship sales order lines that have been fulfilled beyond 90%, while ensuring that no email notifications are sent to the suppl…
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Business event is not triggering for Awaiting billing statusSummary: Hi Team, We Want to raise a Business event in OIC when SO line reach Awaiting billing Status. We have enabled "Fulfillment Line Status Update" in task : Manage …
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How to define first responder wins approval workflow in Order management ApprovalsSummary: Hello, We have requirement one requirement in order management . We want to create Approval Group but It should be first responder wins. Whomsoever Approve the …
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Sales Order line status stuck recover order and recover task option disableWe have case where the sales order line status is stuck and not moving to next stage, we have enough quantity available in that warehouse and item attribute also correct… -
Modify Subject Line in BPM Notification for Order ApprovalHow to update the Subject Line of the Approval Email from BPM where if the Order is Rework. The format that we want is: "Action Required: Approval Request for REWORK Ord…
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Unable to automatically release the pause based on the line EFF valuesSummary: We have a business requirement where all the Fulfilment lines should go for Pause by default after the shipment. After that, based on the Line EFF values, syste…
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Order Line on hold was ShippedSummary: Summary: There is a line that was generating the Hold since 05/09/2025. However, the line was still pick it to be sent to the 3PL via integration with the Gener…
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How can I upload a 2 | symbol string in the lookup type?LookupType|LookupCode| ABC_SOURCING|"TIETEX THAILAND|TIETEX THAILAND - 2059 - 386.2|1000"| can someone suggest how can I use such a long code having pipe symbol to uploa…
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DOO_FULFILL_LINES_ADD_INFO Context Not Getting Assigned to Associated PageSummary: We have created context for DOO_FULFILL_LINES_ADD_INFO(Fulfillment Line Information) and there are multiple contexts but in the contexts which are added recentl…
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Error in updating the Sales order lines EFF to avoid revision creationSummary: We are trying to update the Sales order lines EFF to avoid revision creation. Using OrderFulfillmentResponseService, but getting below error. You must provide a…
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Net Price is "0" when importing sales order with Freeze Price = NSummary: Hi, We have implemented an OM extension at "On Save" event to validate the Net Price / Unit selling price with a value passed in Line EFF. It is working fine if…
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Can the dates for the components of a kit item be changed on a sales order?Summary: When creating an order with a kit item (item with a structure), have noticed that the scheduled ship & arrival dates can be overridden for the parent/kit item (…
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How can we obtain the current Task Type of Sales Order line using SQL QueryHello, We are updating EFF of a Sales Order Line using OrderFulfillmentResponseService. Sales Order Lines can be in different status during the following update. We need…