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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Inquiry regarding Flexfields when automatically creating a voucher from OM to ARWhen automatically creating a voucher from OM to AR, I would like to send item information to the Flexfields (INTERFACE_LINE_ATTRIBUTE14, INTERFACE_LINE_ATTRIBUTE15) of …
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Sales Order Import -FBDI Header Fields are BlankSummary: Sales Order Import via FBDI loaded Order successfully, but the Header level fields like Bill To Customer, Ship To Address, Bill To Account are left Blank. Custo… -
Order Revision error for a Source SO -primaryflag attribute is True in source payloadIssue: A Sales Order from a different Source System and Order in Fusion created successfully, however when trying to create a revision of SO in fusion, it hits with the …
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The customer merge fails due to open orders.We are trying to merge customers in the ERP, but the process ends with an error because one of the customers has open orders. We would like to know what alternative appr…
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How to restart Orchestration which is stuck in "Started" statusSummary: How to restart Orchestration which is stuck in "Started" status Content (please ensure you mask any confidential information): We are using several custom steps…
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Missing standard fields in Order Management Header attributes and PVOsSummary: Ship-to and Bill-to contact method, as well as Sales Agreement, are not available in header.getAttribute("") or in the PVOs. I’m checking the attribute IDs usin…
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Freeze Price Flag 'N' or False not allowed for Orders with Services or Subscription associationSummary: We have the Opt-In Feature enabled ' Integrate Order Management with Subscription Management to Process Coverages'. So when we try to create sales orders throug…
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We need to setup cancellation approval hierarchy for the RMASummary: We have requirement to set approval hierarchy ocne the user press on the cancellation option for the RMA Content (please ensure you mask any confidential inform…
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Redwood for Order Management 24D 'Manage Commercial items > Tasks > Configure Index option missing?Release 24D Redwood opt in for Order Management. Within the release doc it mentions the following: Steps to Enable Use the Opt In UI to enable this feature. For instruct…
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We need to ship a sales order to a customer's one-time ship-to address that is not set up in the cusWe need to ship a sales order to a customer's one-time ship-to address that is not set up in the customer master. Does Oracle support this functionality? -
How SSD is calculated when Sourcing rule is not defined & warehouse is passed manually at order lineSummary: If the goods are transferred out of warehouse and if sourcing rule is not defined for the same and at time of order creation if organization is passed manually …
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Performance issue when releasing pause task in OM with multiple linesHi All, We have one sales order with around 300 lines and in orchestration we have configured the lines to be held in pause status. After that, the ESS job Release Pause…
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"Recover Errors" ESS job is being scheduled with the parameter "ORA_FOM_AUTO_RECOVERY"Summary: Hello Team, Following the Oracle 25B upgrade, we’ve noticed that the "Recover Errors" ESS job is being scheduled with the parameter "ORA_FOM_AUTO_RECOVERY". Whe… -
Redwood Sales Order Page – Item Not Appearing When Creating a New OrderHello, We are currently testing the new Redwood experience for Sales Orders in our test environment, and we've noticed that the item field does not return any results wh…
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Order ManagementSummary: Can someone help on this error message: 'You cannot schedule this fulfillment line because the orchestration process is not on a scheduling task. (DOO-2685339)'…
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Error creating Sales Order due to pre transformation ruleSummary: Hi, I guess this error when trying to create SO: "Attempted to invoke method "longValue" in class "java.lang.Long" on a null object reference. at line 443 in /R… -
Not able to Partially fulfill Non-Shippable Bill Only itemsSummary: Not able to Partially fulfill Non-Shippable Bill Only items Content (please ensure you mask any confidential information): We have business scenario of adding N…
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How to freeze price on Sales Order created directly in Oracle Fusion or through FBDISummary: We have business requirement where we create the orders directly in Order management and sometimes through FBDI upload. After multiple revisions on sales order …
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GOP not considering the Transfer requestSummary GOP recommends for buy rather than to transfer from nearby OrgContent Hello Everyone, We have a scenario, first the fulfilment org needs to check for replenishme…
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GOP is not honoring the Allocation percent in the Sourcing Rule for Buy/ Transfer FromSummary: We have defined the ATP Rule based on the Supply Chain Availability Search, Profitable to Promise- Y. We have defined Global Sourcing Rule with two sources as b…
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Track Back orders on ordered lines in Order managementSummary: Track Back orders on ordered lines in Order management Content (please ensure you mask any confidential information): We have a requirement. where a user want t…
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Inquiry to create a return sales order using FBDII want to create a return order through FBDI. (I created a standard order using "SourceSalesOrderImportTemplate".) I want to create a return order as "add unreferred ret…
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Original Order Reference and Line Number is BlankSummary: When creating RMA through 'Enable Return' option system is not defaulted the 'Original Order Reference' and 'Original Order Line Reference' is this standard beh…
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implementing an approval workflow for manual customer hold releases in Oracle.Current Situation: Currently, manual release of customer holds is done without a system-tracked approval process. Our business requirement is similar to the Purchase Ord… -
Custom Schedule Process to Release Pause on sales order not working with Source Order NumberSummary: We have created custom schedule process to release pause from sales order with Source Order Number as Input Parameter. When we submit the process it goes in ret…
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Why GOP suggested date in sales order is incorrect for Make item?Summary: GOP is not suggesting right availability date/expected delay for a make item used in Sales order when there is no on hand quantity available. ATP rule was set u…
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Review Supply Availability is not getting refreshedSummary: Review Supply Availability is not getting refreshed as per the 'User-Defined Fence in Days' in Manage ATP Rules. Few days back Review Supply Availability got re…
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Import Sales Orders with Minimum UsageWe are working on creating Sales Orders that include Subscription items. Our requirement is that each order should capture both the Usage charge and the corresponding ‘C…
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Order import web service SOAP call is deprecating in 25D, But still working fine after upgradeOrder import web service SOAP call is deprecating in 25D, But still working fine. Wants to know when it is planned exactly to revoke the functionality
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Project update in redwood sales order pageSummary: As of 26A, project attributes are not included in sales order redwood page. When is the feature planned to be released? Can you provide a release timeline? Cont…