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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Redwood Sales Order Copy functionalityWhen we use the Copy order functionality in Redwood Sales Order page , the expectation is the sytem creates copy order and opens the order(as like in Classic) . However … -
is requested delivery date on dropship PO from request date on dropship SOSummary: I've created one dropship SO, the requested delivery date on PO equals request date on SO then I changed the request date on the dropship SO, the requested del… -
zone based transit time for planned POsSummary: Requirement of deriving transit time for planned POs (buyer managed transportation scenario) based on zone of Supplier Content (please ensure you mask any confi… -
Purchase Order to Sales Order Converter - IssueSummary: Is there a standard format for the PO that the PO to SO converter Agent accepts? Any working sample would go along way. Content (please ensure you mask any conf… -
Trying to understand cmk setup / config for PO outbound 850Summary: We have a requirement to add information to our outbound 850 PO EDI. We know that xml is generated and processed through AIC that goes to our provider, however … -
Is there a functionality in OM Orchestration to suppress OM revenue Lines to RMCSSummary: Can we use "Suppress send to RMCS" for shippable items? Is there a functionality in OM Orchestration to suppress OM revenue Lines to RMCS. Or does this need to … -
After 26B Substitute item is substituting the original item even if it has sufficient quantityHi experts, We enabled "Substitute Item" and it was working perfectly, for manual orders and orders created by integration (REST API), it worked only when the original i… -
B2B Requisitions not present in Redwood pageSummary: In the classing sales order pages, we were able to see the supply orders(requisition, POs, transfer orders) in the sales order fulfillment view. But we do not h… -
Split SO Lines do not trigger OTM Planning orchestration after partial fulfillmentSummary: We are facing an issue with OTM planning orchestration in oracle fusion order management. Issue Description: Our orchestration process includes OTM Planning ste… -
Is a Rate Plan always required for Externally priced Order with Usage ChargesHi Team, We are currently building an integration to interface pre-priced Orders into Oracle Order Management (OM) for subscription items, which will flow into Subscript… -
26B Child ATO within a Parent ATOSummary: Oracle documents that ATO Child with an ATO parent is supported. For a multi-level ATO model, at what point in the fulfillment lifecycle is the configured item … -
Redwood: Schedule Ship Date not getting populatedSummary: Redwood: Schedule Ship Date not getting populated. Content (please ensure you mask any confidential information): We have identified an inconsistency between th… -
In OM Redwood UI , Transaction AttributesSummary: Redwood : ATO 26B Redwood Order Management - Configure action missing for ATO Model Classic UI displays Configure and launches configurator and we are able to e… -
No 'Validate' button available on Redwood Create Sales order pageSummary: Need 'Validate' button in Redwood Create Sales order page similar to Classic page Content (please ensure you mask any confidential information): After entering … -
Redwood issue: Items not showing correct UOM in sales order and failing at invoicingRedwood Issue with UOM Items Are showing incorrect UOM in sales order from and while invoicing giving error as Error 1:The supplied unit of measure and the primary unit … -
will shipping instruction and packing instruction on dropship SO flow to dropshipPOSummary: where can I find those instructions on dropship PO,I have checked schedule tabs,checked details page of dropship PO Content (please ensure you mask any confid… -
B2B Sales Order with Multiple Lines Creating Separate Purchase Orders (Requisitions Not Grouping)Hi , We are experiencing an issue with the Back-to-Back (B2B) fulfillment flow in Oracle Fusion Cloud Order Management and Procurement. When a B2B Sales Order is created… -
Fusion rest API call to disable matching for configured itemSummary: Would like to be able to use a REST API call to disable matching for a configured item. Content (please ensure you mask any confidential information): Due to a … -
Getting Error while publish new orchestration process (DOO-2685084)Summary: Getting Error while publish new orchestration process CustomDOO_DOO_Enhanced_OrderFulfillmentProcessV Error Message "Because no status conditions were specified… -
How can we pass the information for OM(EFF) to RMCS(DFF)?How can we pass the information for OM(EFF) to RMCS(DFF)? Can we achieve this through service mapping? -
Add hold task before invoicing in Order Orchestration processNeed documentation to add invoice hold before invoicing step in Orchestration process. Could anyone please share it? Thanks, Sandhya -
Collections from EBS source - restricting the Currencies entity, and hardcoding US language for ModeWe collect from an EBS source into Cloud SCP. Cloud has only US (American English) installed; EBS has multiple languages. Entities with a LANGUAGE / LANGUAGE_CODE column… -
Bill-To Account Not Automatically Populated When Creating a Discount OrderHi, how are you? When issuing a discount order for a specific customer, we identified that the Bill-To Account field is not being populated automatically. As a result, i… -
Issue with Fulfillment Line Status Event Triggering to OICSummary: We are using business event trigger configuration to send events to OIC whenever the fulfillment line status is updated in an order for specific attributes such… -
Subscription Order created from OM. When device needs replacement, what happens to subscription lineSummary: We have the below scenario. One device is rented on monthly rental basis and created subscription order from Order management. Created 2 lines in OM. One is for… -
Not able to create Shipping Instructions For Sales Order Using REST APIWe are trying to leverage the below REST API to pass shipping instructions at the SO header level and receiving the error "Invalid Attribute(400) /fscmRestApi/resources/… -
Why the sale order not able to submit draftSummary: SO# 33662 and was not able to submit the draft for processing due to this error in Oracle ERP. We discarded the draft multiple times, recreating the allocation … -
26B- Import Product Model Item imports Option Classes but not Option Items into Configurator ModelHello Oracle Community, We're implementing a basic Configure-to-Order (ATO) model using Oracle Fusion SCM 26B (Classic Configurator Modeling) and are encountering an iss… -
No valid resource is associated with party ID 300000003073577.Summary: Facing this error after shipping line status is interfaced but error out on shipped status on order window Content (please ensure you mask any confidential info… -
Unable to Enter /Update Shipment set in Redwood Sales order pageSummary: In Redwood create Sales order page while entering the line details unable to enter any value or select in the Shipment set column, In Update lines the column is…