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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Is it possible to create a star item and its supply without a sales orderSummary: We have a requirement where we want to create a Work Order for a Star item even before its SO is received. How can we achieve this? Content (please ensure you m… -
Sold To party vs Bill To and Ship To party on sales orderSummary: There are three fields for party on Sales Order header Customer (aka buying party aka sold to) Bill-to Customer Ship-to Customer What is the significance of Cus… -
Can't find High-Volume Global Order Promising Opt-In FeaturesHi, I want to enable Opt-In Features for High-Volume Global Order Promising but I cant find it on Navigation: My Enterprise > Offerings > Supply Chain Planning > Opt-In … -
Salesperson field on OrderHello, We are setting up salesperson in our instance; however we wanted to know more insights of this feature. Like what revenue percentage in salesperson field means wh… -
dropshipsales order line pending at change requestSummary: Users are trying to change shipping method after PO created. The order is on change request hold, and an error message of schedulle: The attribute OrgId is miss… -
I am trying to create sales order with more than 3000 lines via FBDI Approach.Summary: via FBDI approach we are trying to create sales order with more than 3000 lines, but "Import Sales Order" Job is taking too much time. So, is it possible to cre… -
Public APIs vs OIC Approach for fetching data from Oracle || external websiteOur Client has a website on which there is a requirement to display Item data —> Item price —> Accept the Order on the website —> Push the Order to Oracle. For all these… -
how to import split sales order through standard FBDI?Summary:I Want to import a sales order with a quantity 10 ,where 6 as Bill Only and remain with open status,So how to import through a FBDI,As i am a new to this,if anyo… -
Sales Order Redwood Page customization using VBCSSummary: Sales Order Redwood Page customization using VBCS Content (please ensure you mask any confidential information): We are planning to customize Sales Order Redwoo… -
Sales Order Approval additional steps after rejectionSummary: For our customer we have the following sales order approval business scenario: All the sales order are created through integration using a generic integration u… -
Customer Primary Ship to address not defaulted for sales orders at fusion order managementSummary: Unable to default customer primary ship to address not defaulted for sales order.. Content (please ensure you mask any confidential information): Version (inclu… -
OM Extension: multiple Bill to then SO Creation time popup message selects correct Bill To siteSummary: suppose customer site level multiple Bill to Site. Sales order creation time Popup warning message "This customer has multiple bill-to addresses. Please navigat… -
Standard reports for Order details with Invoice and Shipment detailsSummary: Standard reports for Order details with Invoice and Shipment details Content (please ensure you mask any confidential information): We are trying to reuse the a… -
Not able to submit the sales order after populating project detailsSummary: In Oracle Fusion Cloud Order Management, when creating a sales order with the correct and properly configured project details, clicking the Submit button result… -
Return Order AI AgentI’m trying to configure the Generative AI Agent by following the steps in this guide: https://docs.oracle.com/en/cloud/saas/readiness/scm/25c/order25c/25C-order-mgmt-wn-… -
Scheduling error for PTO Model ItemSummary: We are receiving the following error when we schedule a sales order for a PTO Model item. "Order promising didn't schedule one or more fulfillment lines in the … -
Redwood Sales Orders Page - Sales order line suddenly disappeared while working and not visibleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Redwood Sales Orders Page - Item price not updating on Sales Order Lines at the time of order createSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How to remove stale erors when flow already progressedSummary: time to time we have errors " JBO-26092: Failed to lock the record in table DOO_ACTION_REQUESTS " which normally progresses fine afrerwards, but are still displ… -
Order Management Extension Rest ServiceSummary: Created a Connection - https:///fscmRestApi/resources/11.13.18.05 Code Snippet —————————————————————————————————————————-import oracle.apps.scm.doo.common.exten… -
Can I able to group dropship order lines into one dropship requisition using Orchestration group?Summary: Can I able to group dropship order lines into one dropship requisition using Orchestration group functionality? Business Requirment: Order will come from Salesf… -
Redwood UI Sales Orders and Lines - Finance and Planning users - License requirementSummary: Hello, We are using "Data Access Groups for Sales Orders" to manage access to redwood users for view/read only purposes. Do these users require an OM License to… -
How to set blank at Contact and Ship to Contact fields UI through OM Ext while saving the order.Summary: The requirement is to set the Ship-to Contact, Ship-to Contact Method, Contact, and Contact Method fields to blank during order creation through OM Extension du… -
How to create Lookup with custom fields?Summary: Business wants to create a lookup with custom lookup fields Is that possible in Fusion? Business wants to have like below? Can any one please help in acheiving … -
Primary ship to site is not defaulting in sales orderSummary: Primary ship to site is not defaulting in sales order 1.When we create sales order why the Ship-to Address is not defaulting the primary ship to address, we hav… -
Model Structure not loading in redwood sales order pageSummary: After entering the configurable model on redwood sales order line, the structure of the configurable model is not loading. The application provides a blank page… -
How to popup warning message if bill to Site multiple on customer Site using OM Extension codeSummary: My requirement as below Suppose Customer Multiple Bill to Site so I need if multiple Bill to Site so Popup waring message " This customer has multiple bill-to a… -
"Configure HCMAgents" not available in Home Page > My Client Groups > Show MoreSummary: As per documentation: Create Guided Journeys for FAQs in Order Management, I should be able to find: Configure HCMAgents icon in Home Page > My Client Groups > … -
Order Total to include Service Lines Total for Credit CheckSummary: Order Total calculation is not considering the Amount for Total duration for Service Lines. This is required for both Total Calculation and Credit check. Conten… -
Is the rate date used to convert Txn Value to Standardized Value the order submission date?Summary: We are using OM. And the transaction currency is set to Japanese Yen. In this state, we registered US Dollar as the Order Currency and submitted the sales order…