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Get Started with Redwood: Oracle Cloud SCM and Service Logistics

Service Logistics

Discussion List

  • Adam Liu
    Manage Depot Repair
    Summary Manage Depot Repair not visible in Service LogisticsContent Hi, I am a 20A demo env. After I login with scm00.instructor, I don't see Manage Depot Repair in Orde…
    Accepted answer
    Adam Liu 32 views 2 comments Most recent by Ann Scullion-Oracle
  • Adam Liu
    Part Order in SR
    Summary Part Order in SR for Customer Install & ReturnContent Hi, In SR -> Part Details, If I create Parts Order with item#A and SAC (Customer Install), SO#1 is created.…
    Received Response
    Adam Liu 24 views 1 comment Most recent by John Olszewski-Oracle
  • User_2025-02-06-00-45-24-855
    Request to provide information on "Installed base Assets" 19D
    Summary Request to provide information on "Installed base Assets" 19DContent Hi All, Request to provide information on "Installed base Assets" 19D. Would like to underst…
    Received Response
    User_2025-02-06-00-45-24-855 44 views 3 comments Most recent by Ravi Tak
  • User_2025-02-06-00-45-24-855
    Request to provide information on Depo repiar process flow in 19D
    Summary Request to provide information on Depo repiar process flow in 19DContent Hi All, Request to provide information on Depo repiar process flow in 19D. Would like to…
    Received Response
    User_2025-02-06-00-45-24-855 26 views 1 comment Most recent by Adam Liu
  • Adam Liu
    Proactive Maintenance
    Summary Proactive MaintenanceContent It seems like the maintenance is reactive (IoT cloud, OEC) with the current features. Do we plan to support preventative maintenance…
    Accepted answer
    Adam Liu 35 views 1 comment Most recent by John Olszewski-Oracle
  • Adam Liu
    3rd-party technician support
    Summary 3rd-party technician supportContent Besides in-hour technicians, do we plan to support 3rd-party/contractor technicians for part requirements, order and debrief …
    Received Response
    Adam Liu 12 views 1 comment Most recent by John Olszewski-Oracle
  • Adam Liu
    Cost Posting for Debrief
    Summary Cost Posting for DebriefContent For the costing of the debriefed material & resource overhead, do we plan to capture that and post it to Accounting? Version 20A
    Accepted answer
    Adam Liu 44 views 4 comments Most recent by Hans Haugerud-Oracle
  • Adam Liu
    Debrief (Time) integration to OTL Cloud
    Summary Debrief (Time) integration to OTL CloudContent I don't see this in Debrief (Expense, Labor, Material). If we report Labor (hours), do we have plan to integrate t…
    Accepted answer
    Adam Liu 9 views 2 comments Most recent by Adam Liu