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Get Started with Redwood: Oracle Cloud SCM and Service Logistics
Service Logistics
Discussion List
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I am unable to create or add new infolets on the Service Logistics landing page.Summary: I am unable to create or add new infolets on the Service Logistics landing page. When using Page Composer, the ‘Create Infolet’ option is not visible. Please co… -
Need a business event or integration trigger when new Estimates are added in Depot RepairSummary: We are working with the Depot Repair Workbench in Oracle Service Logistics. When users add new Estimate in Estimate section and click Save, we need an event or … -
Service Logistics Licensing QuerySummary: HI All, I understand Service Logistics does not have a SKU on its own and straddles between SCM , Fusion Service and OFS. Which Fusion modules should the custom… -
create Service Mappings to link Service Logistics data to the Oracle Pricing moduleSummary: We are going to use service logistics for Depot repair activity and for that we need to create Service Mappings to link Service Logistics data to the Oracle Pri… -
Repost Charge ItemsWhenever user had posted the charges in Manage Charges and Estimates. Later, when they added the charge item again and attempted to repost the charges. This is causing a… -
deinstall inventory in closed activitySummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How to join the Depot Repair Work bench estimates to Work Order operations or Work Center.Summary: Hi Experts, We have a requirement to pull the Repair Work bench details for a Maintenance work order. As part of it the users want the estimates information acc… -
Debrief section not appearing for generic work ordersSummary When accessing Manage Charges and Estimates in Service Logistics I can see the section to debrief (vis-a-vis create charges for parts, labor and expense) for Fie… -
UOM Missing ErrorSummary: Hi @Everyone, I get a UOM Required error when trying to create a part requirement in Service Logistics but verified in the PIM as well with the respective prima… -
Do we have REST API to Create Estimates in Service LogisticsSummary: Hi Team, Can anyone let me know if we have REST API to create/update estimates based on service request, work order, RMA. I've checked Oracle REST API document … -
Coverages from Under Amendment Subscription Products are not considered in Debrief ChargesSummary: Coverages from Under Amendment Subscription Products are not considered in Debrief Charges Content (please ensure you mask any confidential information): We are… -
Service work order: mass update functionalitySummary: Service work order: mass update functionality Unable to find mass update option in adative search for the work order object Regards, Mohammed Hyder -
Service Work Order License QuestionSummary: Can we create a Generic Service work order from Oracle Fusion Service and charge the parts, labor charges in service logistics and post? When I looked at the op… -
Project Details Missing on Material Charges for Inspection Work OrdersSummary: We’re facing an issue with project details not being populated in certain scenarios: Service Scenario: A Field Service Work Order is created. Debrief material c… -
Order Number to be updated on the SRSummary: We have a requirement where Order Number should be updated on the SR when an order is created from Parts Order tab. Since adding order lines and creating an ord… -
Create Purchase Order or Requisition from Fusion Service Work Order pageSummary: Create Purchase Order or Requisition from Fusion Service Work Order page Content (please ensure you mask any confidential information): As part of latest releas… -
Is there any spreadsheet upload facility for Manage Field Service Technician task?We are looking for bulk data upload for Manage Field Service Technician. Is there a spreadsheet upload feature? -
What values should be passed in lexical Reference sql-Q_Pick_slip_Number?Summary: Hi Experts, What values should be passed in lexical Reference sql-Q_Pick_slip_Number? Thanks Content (please ensure you mask any confidential information): Vers… -
We have a requirement to modify Sales Order Acknowledgement Report Data ModelSummary: Hi Experts, We have a requirement to modify Sales Order Acknowledgement Report but and this report having xml file when we added new dataset to add new fields b… -
Unable to see the sources of manned/unmanned sources in service logistics part requirementHi All, We have created the manned/unmanned stocking locations, inter organization parameters and transit times are defined. But still in part requirement the source are… -
Depot Repair Debrief Charges Subject Area for OTBII am unable to find subject area for Depot Repair Debrief Charges, Please guide where i can find this subject area -
Can we extend Estimates page in service logistics?Summary: We wanted to extend the Estimate page in service logistics by adding new fields, add some actions chains to it and call few REST APIs. Is it possible to extend … -
Default Ship-to Address Type in Parts Details Page - Redwood UISummary: Default Ship-to Address Type in Parts Details Page - Redwood UI Content (please ensure you mask any confidential information): Navigation: Open WorkOrder > Part… -
Ability to Customize parts requirement pageSummary: Can Parts Requirement redwood page (under Service Logisitcs) be customized? Content (please ensure you mask any confidential information): We have requirement t… -
Ability to Customize Transfer Order Details page under Parts order SectionSummary: Ability to Customize Transfer Order Details page under Parts order Section https://us.v-cdn.net/6034893/uploads/WZU4H0AT2JLQ/to-ccc-09jun2025.docx Content (plea… -
How the billing & Costing works in project when a proj based MNT WO is executed from SL for OFS WOSummary: When a project based maintenance work order is executed in field service, how the billing and costing works in project ? Once Debrief is done in field service t… -
when the subinventory is manned no stocking location but when it is technician it is working.Summary: Hi Every One, When I am trying to create a part Requirement . I am able to get the stocking location for the particular part and stocking location type is techn… -
Is there a way to process costs from various Work Order Charges debrief to cost accounting in bulk?Multiple Field service work orders across service requests exist in the system. Client wishes to update/transfer the costs for all the work order charges (labor and mate…Bhargav Nandanwar - Trinamix 21 views 2 comments 0 points Most recent by Bhargav Nandanwar - Trinamix -
Hi Experts, I am looking for a query get Estimates details for Work orders?Summary: I tried below table to get details but there is just one record exists in table and view. rcl_estimate_headers_b rch, rcl_estimate_lines rcl,——-No data exists r… -
Can we display Waybill number field on Service Logistics Part requirement line screenAs per the business requirement, display the waybill number on the service logistics Manage Part Requirement line UI. Is there any way to display this field? we tried by…