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Service Logistics
Discussion List
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Service Logistics - Create Maintenance Work Order Logic and SetupsSummary Presentation describing Service Logistics - Create Maintenance Work Order Logic and SetupsContent Presentation describing Service Logistics - Create Maintenance … -
20A Depot Repair and Return OverviewSummary Overview Presentation for new Depot Repair and Return Functionality in 20A
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Service Logistics OTBI OverviewSummary Presentation on the 3 Service Logistics Subject AreasContent Overview and sample reports for Service Logistics OTBI
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Updated Create MWO when Post Service Charges PresentationContent I have attached an updated version of this presentation that includes enhancement made in 21A and 21C: 21A - More Detailed and Complete Costs and Charges for Fie…
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22B Roadmap for Service LogisticsReview our new 22B roadmap.
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Presentation: Service Logistics IntegrationContent Do "Deep Links" sound intriguing? Do REST services excite you? Be sure to check out this latest presentation from Hans Haugerud - Sr. Director of Service Logisti… -
Service Logistics - Pricing Integration PresentationSummary Overview of how Service Logistics calculates Service Charges using Pricing CloudContent Overview of how Service Logistics calculates Service Charges using Pricin…
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Oracle OpenWorld Presentation on Service LogisticsSummary Are you looking for more insight into Service Logistics? Check out our recent Oracle OpenWorld presentation deck.Content Learn how Oracle Service Logistics conne…
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Welcome!Summary Welcome to our Service Logistics ForumContent We are glad you are here! In case you are wondering what Service Logistics is all about, be sure to check out this …
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Hi Experts, Need PVO for Service Request Part details and attributes associated to that PVO.Summary: We working on OM extension to default the freight terms,service activity code from service request part details to order management. Content (required): We foun…
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb… -
Service Logistics Cloud: Deployment Options & 3rd Party IntegrationSummary While we love our "all Oracle" solution, we understand that you might need to integrate to 3rd party systems for a time.Content Learn more about deployment optio…
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Labor charges are not getting populated in Depot Repair Order Charges.Summary Labor charges are not getting populated in Depot Repair Order Charges.Content Hi, I have created a Repair Order from Depot Repair workbench and Issues Parts, Cha… -
posting of charges not defaulting ship to location to sales orderSummary: When charges are posted and Asset has ship to location, it is not sending the ship to address to Order management on Billing lines. Taxes in AR invoice should b…
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Best practice for Contingent worker field service technician and costing billing for such resourceSummary: Client will like to know how contingent worker fields service technician works in OOTB Oracle fusion. How they should created? whether they should be created as…
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Use DFF in binding params of expression builder(page composer)Summary: How to use DFF in binding params of expression builder(page composer) Content (please ensure you mask any confidential information): We have created two DFF's o…
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SAC with Fixed Charge Billing Type and Zero Charge do not Show up in Add Fixed Charge PopupSummary: I have created a SAC FS_FOC_TRAVEL attached to Billing Type Fixed Charge. It has Zero Charge checkbox checked. The Billing Type setup for Fixed Charge is also c…
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Estimates to be posted into sales order for billingSummary: Estimated charges to be posted into sales order, instead of actual charges getting posted for billing. Content (required): In Service Logistics, We are entering…
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How to add attachments in Manage Charges and Estimates UISummary: Need to add attachments in Manage Charges and Estimates UI Content (required): We need to record customer acceptance of the estimates. Thus, we want to upload t…
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VAT Calculation for Estimation in depot repairSummary: Do we have the feature to calculate VAT in Depot repair estimaitons using service logistics Content (required): Client is in repair business and wants to calcul… -
HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …
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Need to Create Only One Return Line in the Logistics - B2BSummary: Need to Create only the Return Order Line via the Part Details tab in Service Request Content (required):Scenario: Serialized and Non Serialized Items are Appli…
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Updated Post Charges Create MWO PPTThis is an updated version that included changes made in 22D and upcoming changes in 23A and 23B.
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Updated Presentation Creating MWOs during FS Charges PostingSummary: Updated Presentation Creating MWOs during FS Charges Posting Content (required): Updated Presentation Creating MWOs during FS Charges Posting Version (include t…
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Is there a way to add a different ship-to customer than the account listed in a Service Request?Summary: We sometimes receive service requests from dealers to return an item for repair, then ship the repaired item to the dealer's customer/ another customer. In the …
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Adjustment is applied twice in ChargesSummary: In the charges, I noticed adjustment is applied twice. Do you know why? Content (required): Here is the test case - Create a subscription for asset#100. In the … -
Maintenance Work Order in Preventative Maintenance Use CaseSummary: MWO created from maintenance program and MWO created from Service Charges Posting Content (required): In Preventative Maintenance Use Case, MWO is created from …
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Maintenance WO is not created after Service WO Charges is postedSummary: Hi, Here is the steps I followed - 1. Create a SR with IB asset Create a Service WO with type 'Generic' In Manage Charges and Estimates, add a entry for Labor, …
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Service Logistics- Receiving ProcessSummary: Service Logistics- Receiving Process needs the user to navigate to Inventory module to complete the receiving activity. We have businesses which does minor repa…
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Create Transfer Order functionality does not result to any destination org in LOV in Manage Depot ReSummary Create Transfer Order functionality does not result to any destination org in LOV in Manage Depot Repair WorkbenchContent Hi , In vision instance I want to trans…