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Active Requisitions in Fusion Self Service Procurement — Cloud Customer Connect
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Active Requisitions in Fusion Self Service Procurement

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edited Sep 15, 2018 1:20AM in Self Service Procurement 4 comments

Summary

Active Requisitions and their function in Self Service Procurement

Content

Of late there have been a few occurrences where customers are asking support about a 'unique' occurrence in their Self Service Procurement flows. Let me save you the suspense and tell you this is not a 'unique' occurrence but a feature that the customers were not entirely aware of.

Problem Statement:

We got a request from Support suggesting that the customer was shopping and added a couple of items from the Catalog and when they added it to cart and reviewed their purchases, the system appeared to add those items to a past requisition. They were able to tell that this was an existing requisition because of the number that they recognized. Suspecting some issue with the system, a post was logged.

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