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Prevent "ghost" contacts being created

Received Response
edited Sep 3, 2018 1:47PM in Customer Portal 1 comment



1. login and navigate to a custom form

2. fill out all of the fields, but do not upload a file

3. wait for the session to expire -- 30 mins in my testing

4. upload a file using the 'Choose File' button

5. click Submit

The error was "Your question cannot be submitted. Please log in and try again."

At this point, a ghost contact is created. How can this be prevented?

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