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Manual entry of CreatedByAccount or UpdatedByAccount fields

Accepted answer
edited Sep 13, 2018 6:29PM in Integrations and APIs 1 comment


I am adding rows to a custom object (that has a relationship with the Answer table) using a browser control within the Answer workspace.

After entering info/checking boxes on this browser window, I save new rows to my custom object and this part is working perfectly fine. However, the CreatedByAccount and UpdatedByAccount are null for these new rows.


The browser control's url contains the Agent ID (and Session ID), which I attempted to pass to my php function manually and write this data to the row, but this causes an error and no new rows are added.


Is there a way to write to these tables manually, or some other way of validating/authenticating the session and therefore having the agent information correctly assigned to these fields?

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