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Calling screen pop URL

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edited Aug 23, 2018 3:10PM in Agent Desktop 5 comments

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Hello experts, 

1. I was wondering if we can call the screen pop URL by using an IP address instead of localhost?

So, for example, instead of http://localhost:3333/screenpop?t=editor&recordType=5, we can use http://<IP Adress> :3333/screenpop?t=editor&recordType=5

2. Do we have to call screen pop from the machine of each agent? Can we call screen pop URL from a centralized server?

BR, 

Hayat

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