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Import Incidents Using Wizard

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edited Aug 28, 2018 2:57PM in Agent Desktop 1 comment

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Import Incidents Using Wizard

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             Hello all,
How can I import incidents (using wizard) if I haven't the c_id.
I Have the Email, but the wizard, ask me about c_id (see the attached file)

Thanks a lot.
regards,
María 
        

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