Announcement: Upcoming Mandatory Maintenance for Oracle Cloud - Service Cloud -

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Hi all,

I am new to the CX cloud and the mandatory maintenance is coming up on September 8th.  It says that the users "can" experience service unavailability. 

I was wondering if any of you might share some information/experience about this type of change.  it seems that the RigthNow desktop will be available, but it will intermittently experience unavailability.  is that correct?

Thank you,

Laura

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RightNow May 2017

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