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Announcement: Upcoming Mandatory Maintenance for Oracle Cloud - Service Cloud -

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edited Sep 4, 2018 3:03PM in Agent Desktop 3 comments

Content

Hi all,

I am new to the CX cloud and the mandatory maintenance is coming up on September 8th.  It says that the users "can" experience service unavailability. 

I was wondering if any of you might share some information/experience about this type of change.  it seems that the RigthNow desktop will be available, but it will intermittently experience unavailability.  is that correct?

Thank you,

Laura

Version

RightNow May 2017

Code Snippet

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