You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Oracle Self Service Procurement Cloud Release 13: Duplicate Approval Notifications Issue and Resolut

edited Mar 29, 2018 1:00PM in Self Service Procurement

Summary

Issue of approvers receiving duplicate approval notifications when requester withdraws and resubmits

Content

Consider the following scenario:

 User has created a requisition and submitted for approval. Within a short span of time, say 10 minutes, the user withdraws the requisition, makes some changes and resubmits for approval. 

What was observed in the system: The approver now has two notifications in their work list for approval

The fix for this issue was delivered through PB14 for R12 customers.

Resolution:

There can be a short delay between requisition submission and initiation of the approval process. It is possible to withdraw and resubmit the requisition during this delay. This triggers a second approval process for the same requisition, which causes duplicate worklist and email notifications.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!