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Prevent anonymous chat

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edited Sep 17, 2018 1:17PM in Customer Portal 1 comment

Summary

Question on how to prevent users chatting with us anonymously

Content

Hi,

Is there a way to prevent anonymous users from going directly to chat_landing and initiating a chat anonymously?

Asking our customers to login before chatting is not an option. Is there a way to validate if customers did actually came from chat_launch page?

Thanks,

Carlo

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