Setting up an Outreach Mailbox — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Setting up an Outreach Mailbox

Accepted answer
edited Jun 8, 2022 8:56AM in Agent Desktop 5 comments


Looking for guidance on naming conventions for Outreach Mailbox addresses



I'm attempting to set up an Outreach Mailbox with the intent to have a confirmation email sent to a user after a survey is submitted.  I'm unsure what the naming conventions are for Outreach mail domains.  I haven't found any proper guidance in the support site, and I got an error that says I can't use "" as an option.  Does anyone know if there are guidelines for naming the Bounce address and Reply-To address?

(Forgive me if this is a repeat post.  I may have originally attempted to post it during the conversion to the new community forum)

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!