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facebook comment function

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edited Feb 15, 2018 5:42PM in Customer Portal 1 comment

Content

Hello,

we have disabled the pin board so far that you can not creates posts as a visitor to our facebook page.
However, customer can comment on out contributions. We wish that these comments also run as a incident in the service cloud and can also be commented back from here.

Is this possible?

 

Thanks in advance.

Regards,
Daniel

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