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Enable Self-Service (Knowledge Base) for Facebook.

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edited Jun 29, 2018 6:03PM in Customer Portal 1 comment

Content

Hi guys.

I´m trying to enable Self-Service for Facebook using step by step suggested on Answer 4193 (https://cx.rightnow.com/app/answers/detail/a_id/4193/kw/kNOWLEDGE BASE FOR FACEBOOK) but I can´t finish because Facebook shows me an error message about "This app doesn´t support integration with my profile" (please see attachment image).

I have profile to administer this page and I trying to Add this application on my Facebook fan page.

Anyone can help me?

Thanks a lot.

 

José Arthur

 

 

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