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Have you integrated SLACK with Oracle Service Cloud? — Cloud Customer Connect
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Have you integrated SLACK with Oracle Service Cloud?

Received Response
edited Jun 8, 2022 10:30AM in Agent Desktop 4 comments


We are interested in exploring an integration of Oracle Service Cloud incident management with SLACK for high priority ticket event communication and collaboration.  Has anyone done this yet?  I am looking for pointers on how to approach the integration.


Feb 2017

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