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The Rightnow CX has stoppped working

Received Response
edited Apr 30, 2018 6:58AM in General Functional Discussions 2 comments


Hi All,

I have been working on CTI integration in RightNow using Add-in. In which I have to migrate the Ozeki's answer call functionality into Oracle CTI media bar answer call method. The functionality is working fine. After that I want to connect PBX server for voice interaction. For that I used Ozeki's PBX method. 

The code was builded successfully without any error. But I cannot able to debug the code.When I started debug the code, the pop up shown as "The Rightnow CX has Stopped working" and the rightnow instance closed automatically. 

Now I am not able to login the  rightnow instance since facing the same issue as mentioned above.

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