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Customization of SmartSense Words

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edited Apr 27, 2017 9:46AM in Knowledge Management 5 comments

Content

Hi,
I want to mention few additional commonly used expressive words to the SmartSense scale apart from default ones which ranging from Very Angry(-3) to Very Happy(+3). Is it really possible?
I did a workaround on the copy of Social Monitor Search report in order to customize the words, but no luck.
PFA screenshot.

Thanks.
Rasheed

Version

May 2016

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