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The configuration of Self Service for Facebook did not work

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edited Aug 16, 2018 7:48PM in Agent Desktop 1 comment

Content

 

I already made the Self Service settings for facebook and I can not see the functionality but I can not see the functionality
"https://rightnowcx.wordpress.com/2013/07/15/self-service-for-facebook/"

They told me in an SR that the configuration is correct.

Has anyone else happened?

Version

Oracle Service Cloud 18B

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