You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Using RightNow for proactive social communication

Received Response
15
Views
2
Comments
edited Jun 8, 2022 8:56AM in Agent Desktop 2 comments

Content

Hi community,

I am aware of the social monitor and the other social features of RightNow regarding monitoring and reaction of/to social media posts.

But is it possible to post something to Facebook, Twitter etc. out of RightNow - but not as a reaction? For example I launched a compaign but there are some technical issues regarding redemption of discout coupons. I want to post an information about this on my facebook page.

If this is possible - where are the limits? What social media can be used? Is there something new in the latest release I missed or is there anything planned in the near future?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!