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How to create a Pop Up message for New Incidents

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edited Oct 19, 2018 3:36PM in General Functional Discussions 6 comments

Summary

Incident Request Customer Pop-Up Message

Content

Hello, We would like to create a Pop-Up message for one of our customers in Oracle Service Cloud 18A that shows the following Pop-Up when a new ticket is opened. 

THIS CUSTOMER CAN ONLY USE WEBEX FOR REMOTE SESSIONS

Version

18A

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