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BUI: Unable to open chat attachment in chat session

Accepted answer
edited Jun 13, 2022 4:10AM in General Technical Discussions 4 comments


Hi All,

I have uploaded a file in customer portal chat landing but i could not open it in the chat session of BUI.

It shows error as "Unable to open/Download attachment". But i can open the file in Agent Desktop.

Is there any config issue?

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