Twilio Accelerator
Summary
Do I need to enable CTI somewhere?Content
So I believe I followed the Accelerator guide properly setting it up on TST, however when I startup BUI there is no "media bar". I just see the default options.
When I check the browser console I am getting logging from the addin:
CTILogger >> INFO >> CtiReportingAddin >> Initializing CTI Reporting Addin. CTILogger >> INFO >> CtiReportingAddin >> CTI Reporting addin initialized.. CTILogger >> INFO >> CtiTelephonyAddin >> Loading extension.. CTILogger >> INFO >> TwilioAdapter >> Handler added for event >> cti.enabled CTILogger >> INFO >> CtiTelephonyAddin >> Obtained SDK.. CTILogger >> INFO >> CtiMessagingAddin >> CTI Messaging addin initialized. CTILogger >> INFO >> TwilioCommunicationHandler >> Requesting for CTI Authorization.. CTILogger >> INFO >> ServerEventHandler >> Dispatching Event >> cti.disabled with Data >> {} CTILogger >> INFO >> TwilioCommunicationHandler >> CTI not available for agent
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