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Identify Parent & Child workspaces via desktop add-in

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edited Oct 23, 2018 9:06AM in UI Extensibility 2 comments

Content

Hi All

We are creating a desktop addin and are having difficulties identifying if the parent or child incident editor is currently being displayed to the agent.

Is it possible to identify which editor is currently being shown to the agent ? We have examined whats available and cant seem to locate anything.  We have used _recordContext.GetWorkspaceRecord & _globalContext.AutomationContext.CurrentWorkspace but these methods dont seem to store it.

Thanks!

Version

18B

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