New Product - Inlays will require to be on Customer Portal v3.x
SummaryRequirements for the new set of syndicated objects, called Inlays, to Service Cloud.
Soon we will be introducing a new collection of syndicated objects called Inlays to replace the current syndicated widgets. In order to use these Inlays, customers will be required to be on CX version 18.5 or above as well as CP version 3.0 or higher. Customers on CP v2.0 will need to migrate to the latest version of customer portal to take advantage of this new functionality.