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Update SLA of an incident using connect PHP

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edited Oct 30, 2018 9:31AM in Agent Desktop 1 comment

Summary

Update SLA of an incident using connect PHP

Content

Hi Experts,

Is it possible to update SLA of a bunch of closed incidents using connect PHP?

If yes, then what will be the syntax for it?

I found similar post in idea lab- http://communities.rightnow.com/posts/f625e311de , however, I am not sure if it is feasible now or not.

 

Many Thanks,

Dev

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