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Error updating Assigned to 'No Value' using webservice

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edited Nov 1, 2018 6:50AM in Agent Desktop

Summary

Not updated Assigned to 'No Value' using webservice

Content

Hello All,

 How to update incident assigned to 'No value'  using addin webservice. Please share the sample piece of code. Below is the sample of code i used.

 

                GroupAccount grpaccount = new GroupAccount();
                NamedID accountNamedId = new NamedID();
                accountNamedId.ID = new ID();
                accountNamedId.ID.id = 0;
                accountNamedId.ID.idSpecified = true;
                grpaccount.Account = accountNamedId;
                updateIncident.AssignedTo = grpaccount;

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