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Do not open Chat Survey in the new window of the browser

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edited Sep 11, 2021 9:57PM in Customer Portal 3 comments

Summary

Do not open Chat Survey in the new window of the browser

Content

Dear,

Currently we've enabled the Chat Survey, when the user closed the Chat window, a new tab with the Chat Survey windows is open.

But our customer don't want the behavior, the survey page should be still open in the Chat window.

I've tried to extend the standard widget ChatDisconnectButton and set the attribute "open_in_window" to "parent_window" instead of the default "new_window". But still open in a new tab in browser,

Please help guide and advice.

Thanks a lot in advance.

Ryder

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