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Confidential Standard Text

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edited Nov 14, 2018 3:48PM in General Functional Discussions 3 comments

Summary

Internal Only Confidential Standard Text

Content

Hi Oracle, is there a way we can create standard text that is that is internal only and not visible to our customer base? 

I understand that through HTML we can make the text hidden, however this also leaves the possibility of our Agents adding standard text as Rich Text which would make it visible to our customers. 

Thank you,

Mike

Version

18A

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