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Answer Usage Report

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edited Nov 16, 2018 8:08PM in Knowledge Management 1 comment

Summary

Looking for parameters to understand who viewed what, and when

Content

I'm trying to build out a simple report that can tell me which agent (login ID), viewed which report and the date/time. 

Which parameters would I use?

 

This is for OKA and it looks like there are no canned reports for this anywhere.

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