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Customers' Take on Oracle Quarterly Updates — Cloud Customer Connect
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Customers' Take on Oracle Quarterly Updates

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edited Jun 8, 2022 8:56AM in Agent Desktop 3 comments

Summary

How other customers deal with Oracle Quarterly Updates

Content

Hello All,

Our system is in Jan-Apr-Jul-Oct quarterly update cadence and currently is in R13 18B. We found 18B update very invasive and we had to undergo thorough end to end regression testing to ensure all the functionalities work. Post 18C update in one of our development environment, we did not find 18C as invasive, except for some minor changes (subject to testing).

While we struggle with Oracle's quarterly updates and the new features it brings about, we would really appreciate if someone could share how they plan their quarterly updates and the testing cycle.

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