Chat Real Time Statistics Reporting - Browser UI
SummaryChat Real Time statistics not available in Browser UI
A number of our business teams want to move to using the Browser UI rather than the Desktop Agent but cannot do so as the Real Time Statistics reports for Chat are not available - well the reports are available but there is no data.
Is it envisaged that there will be an equivalent available for the Browser UI any time soon - or can suggestions be made as to how to get the statistics?
This is a real deal breaker for multiple business areas.