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Mapping Contact to Organization

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edited Dec 11, 2018 4:44PM in Agent Desktop 1 comment

Summary

Addin not pulling in Org into context appropriately.

Content

Hey all, 

I have an pair of addins I developed a while ago that worked in the use-case at the time but are proving a problem now. At a high level, I'm needing to map contacts to orgs many to many. I know that this is pretty strongly resisted out of box, clearing out set fields to enforce this rule, but generally I'm able to get around it. The problem comes with post-save behavior. Basically I'm storing the organization that I WANT to be associated with the incident (and its attendant contact) on a custom field. This allows me to hold it

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