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Workspace Loading Background

Received Response
edited Dec 11, 2018 8:12PM in General Functional Discussions 1 comment


Creating a new incident, what is happening when it is loading?


I am trying to look at loading time of the workspace. I have dived into changing rules and fields in the space. I am curious though when loading the workspace I see:

loading workspace... then initializing add-ins... then loading workspace...

I would like to know what is exactly happening when these are loading and find out what is taking the longest.


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