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BUI - Business Rules Custom Objects

Received Response
edited Dec 13, 2018 12:59AM in UI Extensibility 1 comment


Send Marketing Email & Escalation not available



The functionality for Business Rules for Custom Objects is only available in BUI at the present time. However, the actions available are severely limited and using CPM is not a solution.

The rules we require must:

  1. Send Marketing Email
  2. Escalate to Level

Neither of these is available in the BUI. 

Does anyone know:

  1. If the BUI business rules functionality will be extended to include these actions?
  2. If the Desktop is every going to have business rules for Custom Objects available?

It is increasingly frustrating to have part solutions implemented in the BUI. 

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