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How to Change Tab color based on value coming from Add-In

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edited Dec 14, 2018 1:18AM in Agent Desktop 3 comments

Summary

Change Tab color based on value coming from Add-In

Content

Hi All,

My requirement is to change the tab color to notify Agents that the status(this value is coming from external system) is open when the Incident workspace is opening. I heard that it is not possible. If yes, Can we at-least add color to the button on the workspace or Is there any other way to add the color based on the condition via add-in ? 

Thanks in Advance,

Narendra

Version

17D
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