You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Integrate the Agent Desktop and Customer Portal to Azure Active Directory

Received Response
26
Views
2
Comments
edited Dec 19, 2018 1:42PM in Customer Portal 2 comments

Content

The customer has Azure Active Directory service on their side and they want their agents to log in to service cloud agent desktop via AD SSO and their employees on customer portal via AD SSO. I have read some docs of Azure AD and OSvC to integrate them. but have much confusion for me. Following this documentation, and enable the  PTA_ENABLED configuration setting to Yes. Please guide 

doc: " https://docs.oracle.com/en/cloud/saas/service/18d/fampa/introduction.html#introduction​ "

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!