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SSO for Agent Console

Received Response
edited Jan 3, 2019 11:27AM in Agent Desktop 16 comments


Hi every one, I want some clarification in SSO. I've created SSO for CP. And it works properly. Using Azure AD as my IDP, I have created an app with URL like " <site>/ci/openlogin/saml/subject/contact.emails.address" set unique identifier as Email address. It gives me a certificate and thumbprint which I added in my agent console settings (Thumbprint in SAML_20_SIGN_CERTS and certificate in root directory), and it works properly. My question is, now I've to configure agent console for SSO (agents login through SSO). So I create a new app in my IDP (Azure AD) with URL like "

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