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Special characters on First and Last Name

Accepted answer
edited Jan 3, 2019 5:58PM in Agent Desktop 5 comments


Not to enter Special characters on First and Last Name


We have a requirement for not allowing user to enter any special characters on First and Last name in Contact Workspace and Organization Name in Organization Workspace.

If user enter any special characters in those fields, the system should not save that record. Please let me know if we can achieve this in workspace or at database fields.

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