We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

No Event Subscription for Opportunities in Service Cloud endpoint

Received Response
14
Views
2
Comments
edited Jan 8, 2019 2:20AM in Integrations and APIs 2 comments

Summary

We want to pass information from Service Cloud to Eloqua via Autonomous Integration Cloud for Opportunities

Content

We are configuring an integration in AIC which is Triggered by Service Cloud (RightNow) and passes information to Eloqua Marketing Cloud. We want this integration to be triggered by create or update of an Opportunity record. However unlike contacts and incidents it doesn't look like this endpoint configuration has the Opportunity object under "Event Subscriptions". 

This was raised as SR-18899844041 but was rejected as "an event subscription that is not enabled yet"

Documentation provided stated: 

These are events supported by RightNow. Any events supported by RightNow will automatically become discoverable and consumable by the RightNow adapter 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!