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No Event Subscription for Opportunities in Service Cloud endpoint

Received Response
edited Jan 8, 2019 2:20AM in Integrations and APIs 2 comments


We want to pass information from Service Cloud to Eloqua via Autonomous Integration Cloud for Opportunities


We are configuring an integration in AIC which is Triggered by Service Cloud (RightNow) and passes information to Eloqua Marketing Cloud. We want this integration to be triggered by create or update of an Opportunity record. However unlike contacts and incidents it doesn't look like this endpoint configuration has the Opportunity object under "Event Subscriptions". 

This was raised as SR-18899844041 but was rejected as "an event subscription that is not enabled yet"

Documentation provided stated: 

These are events supported by RightNow. Any events supported by RightNow will automatically become discoverable and consumable by the RightNow adapter 

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