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Profile permissions descriptions

Accepted answer
edited Jan 10, 2019 10:19AM in Agent Desktop 7 comments


Can we view a description of each profile permission attribute?



With the attached, when connected to the accounts table, I can get a list of users and their associated profile and therefor permissions. My question is whether there is a resource to describe what each of the attributes on a specific profile permission means?

So for instance, under Contact Permissions, a user can have the following

Service View, Service Move, Sales View, Sales Move, Marketing View, Marketing Move, Service and Sales View, Service and Sales Move, Service and Marketing View, Service and Marketing Move, Sales and Marketing View, Sales and Marketing Move, Service, Sales and Marketing View, Service, Sales and Marketing Move, Thread User, Thread Other


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