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Reinstatement Feature for OSP Work Order based Requisitions

edited Jan 12, 2019 2:28PM in Self Service Procurement 3 comments

Summary

What is the expected behavior on reinstatement of OSP Work Order based Requisitions

Content

Customers / Support

I thought I would share this quick feature factoid related to Outside Service Processing Work Order based Requisitions. I recently encountered a customer issue that turned out to be lack of adequate information on this topic.

Details:

1. OSP Work Order based Requisitions are 'Externally Managed' ergo, they are only available from the Buyers Workarea either as a purchase order or in the Process Requisitions flow awaiting creation into a purchase order

2. Unlike other 'externally managed' requisitions, an OSP requisition line cannot be reinstated. This means if the purchase order created from an OSP requisition is 'Canceled', the requisition line cannot be placed back into the Process Requisitions queue to be processed into another purchase order.

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