Create Incident using Email as LookUp
Content
I am trying to create an incident from an external system. I only want to make 1 API call. How can I do it without looking up a contact, just sending an email address. I know that the email may match more then 1 contact, and I am not picky about which contact it get associated with, I prefer the most recent, but again, not critical.
Version
18ACode Snippet
{ "primaryContact": { "lookupName": "[email protected]" }, "subject": "New Incident", "category": { "id": 3433 }, "disposition": { "id": 3642 }, "product": { "id": 3602 }, "assignedTo": { "staffGroup":{ "id": 106101 } }, "queue": { "id": 47 } }
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