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Agent Desktop (.NET) Support Change

Received Response
edited Feb 1, 2019 7:23PM in Agent Desktop 1 comment


Oracle will drop support for .NET versions less than 4.7.1 in 19A; login from unsupported .NET versions will be blocked in 19B



I want to share an important upcoming change of supported platforms for Service Cloud:

Oracle will drop support for .NET versions less than 4.7.1 starting with the 19A release. Users on .NET versions less than 4.7.1 will see a pop up dialog reminding them to upgrade to .NET 4.7.1 when logging in to the 18D and 19A Service Cloud agent desktop.

It will not be possible to log in to the agent desktop on .NET versions older than 4.7.1 starting in the 19B release. 

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