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Upgrade to 18C: Issue - Cannot find my Items when shopping

edited Feb 2, 2019 11:46AM in Self Service Procurement

Summary

Unable to find items for shopping after upgrade to Update 18C

Content

Customers / Support

We would like to bring to your attention a known issue that has occurred in a few customer instances on upgrade. Before you log an SR or in order to triage the SR, please use the following details:

Symptoms:

We have seen a few symptoms:

a) Most common: User cannot search for an item that they created recently in PIM through Shopping even though all the setup seems to be complete

b) If the user goes in and updates the item in PIM and saves the record (could be any update such as changing the description etc,), it works after that

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